Privacy Policy

Privacy Policy

This privacy policy refers to Amorepacific (Thailand), hereinafter referred to as "Amorepacific" or "we" in the collection, use, and disclosure of personal information that we receive from service users, both online and in-store. Please read this policy to understand.

  1. What areas does our privacy policy cover?
  2. What personal data do we collect?
  3. How do we use your personal information?
  4. How do we disclose and share your personal information?
  5. Transfer of personal data
  6. How do we protect your personal data?
  7. Your options and rights
  8. Contact us
  9. Policy Change

1. What areas does our privacy policy cover?

This privacy policy refers to "personal data" that Amorepacific collects from you through the website, in-store, and through events. The term "personal data" here refers to information about an individual that can identify that individual, whether directly or indirectly, but does not include information about deceased individuals specifically.  

This privacy policy does not cover personal information that you have provided on other websites, even if we have contacted you through those websites. For example, if you share your information via Facebook, Twitter, or YouTube, that information will be subject to the privacy policy of those websites, which will not be covered by this privacy policy.

2. What personal information do we collect?

Below is the personal information we have collected:

activity

Collected Personal Data

Registration (required)

First Name, Last Name, Email, Password, Mobile Phone Number, Gender (Female/Male), Date of Birth (DD/MM/YYYY)

Registration (Option)

Occupation, Address, Contact Method, Skin Problems


In addition to the information in the table above, we may automatically collect your personal information when you use or take any action through the website. Such information includes cookies, IP address, browsing history, service usage history, and unauthorized usage history.

We would like to clarify that we do not intend to provide services specifically targeting minors. However, we may collect and process personal data related to minors on a temporary basis. In such cases, we will comply with the laws and regulations related to the processing of personal data of minors. If you are under the age of 10, you must obtain consent from a legal representative or guardian before using our services and products. We will retain your personal data as long as necessary for the provision of our services or until you submit a request and/or until the time required by law.

3. How do we use your personal information?

Amore Pacific will use your personal information to provide information about products and services. Additionally, we may use your personal information to verify your purchase history. You must register to provide the personal information necessary to use our services. We may use your personal information for other purposes as long as it does not violate any laws, including the investigation of various offenses, to keep records with us and to maintain business history, within the limits set by law.

Marketing activities and promotions

During the use of our services, we may use your information to send you news about marketing activities, promotions, and recommendations for products and services that suit your needs through the Laneige website, mobile application, email, and other communication channels. If you have agreed to receive such information from us, you have the right to withdraw your consent at any time. You can cancel your consent to receive news notifications by sending an email to support.laneige@th.amorepacific.com.

4. How do we disclose and share your personal information?

"Within the limits set by law, Amore Pacific may share your personal information in the following cases:"

  • "For service provision, we may share your personal information with companies that provide services to us, such as mailing, emailing, customer data analysis, marketing facilitation, fraud detection, conducting customer surveys, and customer service."
  • Online networks, tools, and plugins. If you use tools on websites that provide services to you through third parties, information may be collected or shared between the network and third parties. For example, if you click "Like" on Facebook, Facebook may remember that you "like" a product and may post information on Facebook.
  • In other cases, Lane may share your personal information to protect the legal rights of the company, our employees, our agents, and our affiliates, to protect the safety and security of website visitors, and to investigate and prevent fraud, or to comply with the law or legal processes.

Amorepacific will take steps to ensure that your information is used by all third parties under this policy. Additionally, we will not share, sell, or disclose any of your personal information without your consent. If Amorepacific enters into a joint venture with another company or sells or merges with another business organization, your personal information may be disclosed to partners or new business owners.

"Amorepacific may share information that does not identify you, such as information that is not directly related to your name, in cases other than those specified above as follows."

  • Overall Information: We may disclose aggregate information that does not specifically identify individuals to our marketing partners or for use in promotional advertising.
  • Behavioral Advertising: Third parties may use technology (such as cookies) to collect information about your use of our website and other websites so that they can provide advertising about products and services that match your interests. Such advertisements may appear both on our website and on other websites.

5. Transfer of Personal Data

In the context of conducting various businesses worldwide, Amorepacific may provide or transfer your personal information to other companies located abroad for management and/or execution or provision of certain services on our behalf. The personal information that is sent for storage or processing will be under the responsibility and measures for the protection of personal data of Amorepacific, in accordance with the terms and conditions set by law.

6. How do we protect your data?

(1) When we receive your personal information, we will implement appropriate security measures to prevent loss, access, use, alteration, modification, or disclosure of personal information without authorization or unlawfully, including reviewing these measures when necessary or when technology changes, to ensure effective security that is appropriate, in accordance with the standards set by law.

(2) In the case where personal information must be provided to another person or legal entity, we will take action to prevent that person from using or disclosing personal information without authority or improperly.

(3) We will establish a verification system to delete or destroy personal data when the retention period has expired, or when it is no longer relevant, or exceeds what is necessary for the purpose of collecting that personal data, or as requested by the data subject, or when the data subject has withdrawn consent, unless retention is required by law.

(4) We will comply with the applicable data protection laws, which include the obligation to notify personal data breaches as stipulated by the legal requirements.

7. Your Options and Rights

You can choose and exercise your rights as follows:

choice

What you need to do

Updating or correcting personal information related to your account

You can update or change your email name, security question, and other settings by logging into your account and clicking on "My Account."

Receive messages via mobile, email, or electronic.

You can click "Unsubscribe from the newsletter" at the bottom of the email or the promotional message on your mobile that you received. Additionally, you can edit your email and mobile message settings through "My Account" on the website.

Delete your data

You can delete your information and withdraw your consent at any time through the "My Account" page on the website or store, or by contacting us via email.

Contact us to exercise your rights.

You have the right to take the following actions:

(1) Right to withdraw consent: You have the right to withdraw your consent for the processing of your personal data that you have consented to with us at any time while your personal data is with us.

(2) Right of access: You have the right to access your personal data and request that we provide you with a copy of such personal data, including requesting that we disclose the acquisition of personal data that you have not consented to us.

(3) Right to rectification: You have the right to request that we correct inaccurate data or complete incomplete data.

(4) Right to erasure: You have the right to request that we delete your data for certain reasons.

(5) Right to restriction of processing: You have the right to restrict the processing of your personal data for certain reasons.

(6) Right to data portability: You have the right to transfer your personal data that you have provided to us to another data controller or to yourself for certain reasons.

(7) Right to object: You have the right to object to the processing of your personal data for certain reasons.

        

8. Contact us

If you have any questions regarding the security of personal data or our operations, or if you wish to access or modify personal data as per Article 7, you can contact Amorepacific Office via LINE Add LINE: @laneigeth.

Your rights regarding your personal data are subject to applicable legal restrictions. We may use appropriate security measures to verify your identity before processing your request to exercise your rights. If we need or have the necessity to contact you regarding any events related to your personal data, we may contact you via email, phone, or mail.

9. Policy Change

"We may occasionally revise our policies. We recommend that you review our privacy policy periodically to understand our latest operational policies. We will specify a clear date of enforcement for each amended policy at the end of the policy. Effective in October 2019."

 

* Cookies It is memory information.A novel that we have stored on your computer or device. Our system will store cookies "Stored on your computer or device when you visit our website unless you indicate that you do not consent to us collecting this information." cookies "This will make it easier for you to visit and use the website next time, and it will also help us to monitor website traffic, including adjusting the content on the website for you. You may set your computer and devices to refuse storage." cookies By enabling this setting in your browser, you may not be able to use certain features on our website. Please see more details at "Help" On your internet browser, to learn how to disable reception. cookies All or notify before cookies Will be stored